1. Nature of Our Services
Prince Sir provides personalised CBSE home tuition and coding programmes for students of Classes 6–8 in selected
areas of Nawada, Bihar. Services may include demo sessions, scheduled home tuition sessions, mentoring and coding
learning sessions. No physical product is ordinarily shipped as part of these services.
2. Demo Session Delivery
After a demo booking and successful payment, the requested session is scheduled subject to availability.
The parent or guardian may receive confirmation or scheduling communication through the contact details provided
during the booking process. The actual session time is based on the mutually confirmed schedule.
3. Home Tuition Delivery
Home tuition is delivered at the student's agreed location within the applicable service area, subject to tutor
availability and the mutually confirmed schedule. The service area may be reviewed before confirmation of a booking.
Travel or location constraints may affect whether a home-visit arrangement can be offered.
4. Service Areas
Our primary service area is Nawada, Bihar, with availability depending on the specific locality and scheduling
requirements. Availability in a particular location should be confirmed before relying on a paid booking for
recurring home tuition.
5. Scheduling & Availability
Session dates and times are subject to availability. A preferred time shown or discussed during an enquiry is not
considered final until it has been mutually confirmed. We may need to adjust a proposed time because of tutor
availability, location, holidays, emergencies or other reasonable operational circumstances.
6. Service Commencement
For a paid demo session, service delivery begins at the scheduled demo time. For recurring tuition or coding
programmes, service commencement takes place according to the schedule agreed with the parent or guardian after
enrolment or confirmation.
7. Digital Communication
Booking confirmations, schedule updates, reminders and other service-related communication may be delivered through
email, WhatsApp or phone. Delivery of a message may depend on the customer's device, network, email provider or
third-party communication platform. Customers should ensure that the contact details provided to us are accurate.
8. Digital or Online Learning Material
Where a programme includes digital notes, links, resources or other electronic learning material, such material may
be provided electronically through the agreed communication or learning channel. Digital delivery does not involve
physical shipping and may be subject to the availability of the relevant third-party platform.
9. Customer Availability
Parents and students should be available at the confirmed location and time for home tuition or at the agreed
communication channel for any applicable online interaction. If a student is unavailable at the confirmed time,
the session may be treated according to the applicable cancellation and refund terms.
10. Delays & Exceptional Circumstances
Reasonable delays or rescheduling may occur due to traffic, weather, illness, emergencies, public restrictions,
infrastructure problems, network failures, or other circumstances outside reasonable control. Where practical,
we will communicate a revised schedule or alternative arrangement.
11. No Physical Product Shipping
We do not ordinarily sell or ship physical products through this website. Therefore, there are no standard courier
charges, shipping zones, package tracking numbers or physical delivery timelines for the educational services
described on this website.
12. Delivery Confirmation
For a scheduled educational session, the mutually confirmed date and time serve as the service delivery arrangement.
Where relevant, confirmation may also be communicated through email, WhatsApp or phone. For digital resources,
delivery may be considered complete when the relevant resource or access information has been sent to the customer.
13. Cancellation & Rescheduling
If a customer needs to cancel or reschedule a session, the request should be made as early as reasonably possible.
Please refer to our
Cancellation & Refund Policy
for applicable cancellation, no-show and refund terms.
14. Payment & Service Delivery
Payment confirms the applicable paid service only after successful processing and confirmation. A successful payment
does not override service-area, availability, scheduling or other eligibility requirements. If a requested service
cannot reasonably be provided, the applicable options will be communicated in accordance with our policies.
15. Third-Party Communication & Payment Platforms
We may use third-party services such as WhatsApp, email providers, hosting services and Razorpay for communication,
payment processing or service support. Availability and delivery through these platforms may be affected by factors
outside our control and are also subject to the respective provider's terms and policies.
16. Contact for Delivery Queries
If you have not received a booking confirmation, need to verify a session schedule, or have a service-delivery concern,
please contact us with your booking or payment details.
Prince Sir
Nawada, Bihar, India