Service Delivery

Shipping & Service Delivery Policy

Information about how demo sessions, home tuition and coding programmes are scheduled and delivered.

Effective Date: 24 August 2026

Important: Grow With Prince primarily provides educational services rather than physical products. Accordingly, "shipping" on this website generally refers to the delivery or scheduling of the educational service purchased or booked, and not the shipment of physical goods.

1. Nature of Our Services

Prince Sir provides personalised CBSE home tuition and coding programmes for students of Classes 6–8 in selected areas of Nawada, Bihar. Services may include demo sessions, scheduled home tuition sessions, mentoring and coding learning sessions. No physical product is ordinarily shipped as part of these services.

2. Demo Session Delivery

After a demo booking and successful payment, the requested session is scheduled subject to availability. The parent or guardian may receive confirmation or scheduling communication through the contact details provided during the booking process. The actual session time is based on the mutually confirmed schedule.

3. Home Tuition Delivery

Home tuition is delivered at the student's agreed location within the applicable service area, subject to tutor availability and the mutually confirmed schedule. The service area may be reviewed before confirmation of a booking. Travel or location constraints may affect whether a home-visit arrangement can be offered.

4. Service Areas

Our primary service area is Nawada, Bihar, with availability depending on the specific locality and scheduling requirements. Availability in a particular location should be confirmed before relying on a paid booking for recurring home tuition.

5. Scheduling & Availability

Session dates and times are subject to availability. A preferred time shown or discussed during an enquiry is not considered final until it has been mutually confirmed. We may need to adjust a proposed time because of tutor availability, location, holidays, emergencies or other reasonable operational circumstances.

6. Service Commencement

For a paid demo session, service delivery begins at the scheduled demo time. For recurring tuition or coding programmes, service commencement takes place according to the schedule agreed with the parent or guardian after enrolment or confirmation.

7. Digital Communication

Booking confirmations, schedule updates, reminders and other service-related communication may be delivered through email, WhatsApp or phone. Delivery of a message may depend on the customer's device, network, email provider or third-party communication platform. Customers should ensure that the contact details provided to us are accurate.

8. Digital or Online Learning Material

Where a programme includes digital notes, links, resources or other electronic learning material, such material may be provided electronically through the agreed communication or learning channel. Digital delivery does not involve physical shipping and may be subject to the availability of the relevant third-party platform.

9. Customer Availability

Parents and students should be available at the confirmed location and time for home tuition or at the agreed communication channel for any applicable online interaction. If a student is unavailable at the confirmed time, the session may be treated according to the applicable cancellation and refund terms.

10. Delays & Exceptional Circumstances

Reasonable delays or rescheduling may occur due to traffic, weather, illness, emergencies, public restrictions, infrastructure problems, network failures, or other circumstances outside reasonable control. Where practical, we will communicate a revised schedule or alternative arrangement.

11. No Physical Product Shipping

We do not ordinarily sell or ship physical products through this website. Therefore, there are no standard courier charges, shipping zones, package tracking numbers or physical delivery timelines for the educational services described on this website.

12. Delivery Confirmation

For a scheduled educational session, the mutually confirmed date and time serve as the service delivery arrangement. Where relevant, confirmation may also be communicated through email, WhatsApp or phone. For digital resources, delivery may be considered complete when the relevant resource or access information has been sent to the customer.

13. Cancellation & Rescheduling

If a customer needs to cancel or reschedule a session, the request should be made as early as reasonably possible. Please refer to our Cancellation & Refund Policy for applicable cancellation, no-show and refund terms.

14. Payment & Service Delivery

Payment confirms the applicable paid service only after successful processing and confirmation. A successful payment does not override service-area, availability, scheduling or other eligibility requirements. If a requested service cannot reasonably be provided, the applicable options will be communicated in accordance with our policies.

15. Third-Party Communication & Payment Platforms

We may use third-party services such as WhatsApp, email providers, hosting services and Razorpay for communication, payment processing or service support. Availability and delivery through these platforms may be affected by factors outside our control and are also subject to the respective provider's terms and policies.

16. Contact for Delivery Queries

If you have not received a booking confirmation, need to verify a session schedule, or have a service-delivery concern, please contact us with your booking or payment details.

Prince Sir
Nawada, Bihar, India

Need Help With Your Booking?

Contact us if you have a question about your service area, schedule or delivery.