1. About This Policy
This Privacy Policy explains how Prince Sir ("we", "us", "our") handles information collected through
the Grow With Prince website and related enquiry, demo-booking and communication processes.
Our services are focused on personalised CBSE home tuition and coding programmes for students of Classes 6–8 in selected areas of Nawada, Bihar.
2. Information We May Collect
Depending on how you use the website, we may collect information that you voluntarily provide, including:
- Student's name and class.
- Parent or guardian's name.
- Phone number and email address, where provided.
- Residential or service-area information submitted for tuition enquiries.
- Programme, demo-session and communication preferences.
- Payment and transaction information required to process a booking. Card, UPI and other sensitive payment credentials are handled by the payment gateway and are not stored by us.
3. How We Use Information
Information may be used to:
- Respond to tuition and programme enquiries.
- Schedule and manage demo sessions or programme-related communication.
- Process and reconcile payments and bookings.
- Provide information, support and updates related to the services requested.
- Maintain records necessary for operational, accounting, security or legal purposes.
- Improve the website, user experience and service processes.
4. Payments
Demo-session payments are processed through Razorpay. When you choose to pay, you may be redirected to or interact with
Razorpay's payment interface. Payment details such as card numbers, UPI credentials, banking credentials or authentication
information are handled by the payment service provider according to its own privacy and security practices.
We receive transaction-related information necessary to identify and confirm the payment, such as payment status,
transaction identifiers and the amount paid.
5. WhatsApp & Other Third-Party Services
The website provides WhatsApp links for direct communication. If you choose to contact us through WhatsApp,
your interaction is also subject to WhatsApp's own terms and privacy practices. The website may also load certain
technical resources such as fonts, icons and website libraries from third-party providers. Those providers may
process technical information according to their respective policies.
6. Cookies, Local Storage & Preferences
The website may use browser storage, including local storage, to remember preferences such as your selected
light or dark theme. This is used to improve your experience and does not itself identify you personally.
Your browser may also retain standard technical information when you visit a website.
7. Sharing of Information
We do not sell or rent your personal information. Information may be shared only where reasonably necessary to
provide a requested service, process a payment, operate the website, communicate with you, maintain security,
comply with applicable law, or protect our legitimate rights and interests.
8. Data Security
We take reasonable administrative and technical measures to protect information against unauthorised access,
misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed
to be completely secure, so absolute security cannot be promised.
9. Students & Parent/Guardian Information
Our programmes are intended for school students. Where information about a student is submitted through the website,
we expect the form or enquiry to be made by a parent, guardian or another person authorised to provide that information.
Please avoid submitting unnecessary sensitive information about a student through public communication channels.
10. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected,
including enquiry handling, service delivery, payment reconciliation, record keeping, dispute resolution and
compliance with applicable legal or accounting requirements. Retention periods may vary depending on the type of information.
11. Your Choices & Requests
You may contact us to ask about the personal information we hold about you, request correction of inaccurate
information, or request deletion where applicable and legally permissible. Some records may need to be retained
where required for legitimate business, security, accounting or legal purposes.
12. External Links
Our website may contain links to third-party websites or services, including WhatsApp and payment services.
We are not responsible for the privacy practices, content or security of those third-party services.
Please review their policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements
or business practices. Any updated version will be published on this page with a revised effective date.
14. Contact Us
If you have a privacy-related question, request or concern, please contact:
Prince Sir
Nawada, Bihar, India